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Christie tech support specialists are here, for you.

Technical support

No matter where you are, a Christie® technical support specialist is just a phone call or email away. We’re here to help you troubleshoot, maintain or repair your Christie solutions. Our tech support specialists have hands-on experience with our products, from being involved in the manufacturing process to working in the field. And Christie field application engineers are the most experienced group in the AV industry!

What can Christie Technical Support do for you?

  • Need help troubleshooting your Christie display solution?
  • Need help maintaining or repairing your Christie product?
  • Need to file a warranty claim?
  • Need to initiate an RMA?

Contact us!

Find support hours and phone information for your region: Americas, Asia Pacific, Europe, Middle East and Africa.

If you have a service contract or parts service coverage with us, reach out to our Network Operations Center for 24/7/365 Professional Services support.

For online support, contact us by email.

Find support hours and phone information for your region: Americas, Asia Pacific, Europe, Middle East and Africa.

If you have a service contract or parts service coverage with us, reach out to our Network Operations Center for 24/7/365 Professional Services support.

For online support, contact us by email.

BY EMAIL

North and South America

[email protected]

[email protected]

Asia Pacific

[email protected]

China

[email protected]

Europe, Middle East and Africa

[email protected]

North and South America

ProAV support:

[email protected]

Cinema support:

[email protected]

Asia Pacific

ProAV support:

[email protected]

Cinema support:

[email protected]

China

ProAV support:

[email protected]

Cinema support:

[email protected]

Europe, Middle East and Africa

ProAV support:

[email protected]

Cinema support:

[email protected]

 

BY PHONE

North and South America

Region

Support for ProAV products

Support for cinema products

Canada & United States

Ph: +1 (800) 221 8025

Monday – Friday

8:00 a.m. – 8:00 p.m. EST

[email protected]

Ph: +1 (877) 334 4267

24 hours a day, 7 days a week

[email protected]

Brazil

Ph: +55 (11) 3181 2952

Monday – Friday

9:00 a.m. – 6:00 p.m. BST

[email protected]

Ph: +55 (11) 4130 3746

24 hours a day, 7 days a week

[email protected]

Mexico

Ph: +52 (55) 4744 1790

Monday – Friday

9:00 a.m. – 5:00 p.m. UTC

[email protected]

Ph: +52 55 1328 8139

24 hours a day, 7 days a week

[email protected]

 

Asia Pacific

Region

Support for ProAV products

Support for cinema products

Australia

Ph: +61 (0)7 3624 4888

Monday – Friday

9:00 a.m. – 5:00 p.m. AST

[email protected]

[email protected]

China

Ph: 400-676-9992

Monday – Friday

9:00 a.m. – 6:00 p.m. CST

[email protected]

Ph: 400-820-3002

24 hours a day, 7 days a week

[email protected]

India

Ph: +91 (80) 6708 9999

Monday – Friday

9:00 a.m. – 5:00 p.m. IST

[email protected]

Ph: +91 (800) 9190 547

24 hours a day, 7 days a week

[email protected]

Japan

Ph: 81-3-3599-7481

Monday – Friday

9:00 a.m. – 5:00 p.m. JST

[email protected]

[email protected]

Singapore

Ph: +65 6877-8737

Monday – Friday

9:00 a.m. – 5:00 p.m. SST

[email protected]

Ph: +65 6950 5573

24 hours a day, 7 days a week

[email protected]

South Korea

Ph: +82 2 702 1601

Monday – Friday

9:00 a.m. – 5:00 p.m. KST

[email protected]

[email protected]

 

Europe, Middle East and Africa

Region

Support for ProAV products

Support for cinema products

Dubai

[email protected]

Ph: +971 80 003 20683

24 hours a day, 7 days a week

[email protected]

France

[email protected]

Ph: +33 (0) 1 86 99 36 48

24 hours a day, 7 days a week

[email protected]

Germany

Ph: +49 221 99512300

Monday – Friday

9:00 a.m. - 5:00 p.m. CET

[email protected]

[email protected]

Ph: +49 221 65 078-811

24 hours a day, 7 days a week

[email protected]

Spain

[email protected]

Ph: +34 (91) 901 1245

24 hours a day, 7 days a week

[email protected]

United Kingdom

Ph: +44 (0) 118 977 8111

Monday – Friday

8:30 a.m. - 5:00 p.m. GMT

[email protected]

Ph: +44 (0) 113 868 1089

24 hours a day, 7 days a week

[email protected]

BY PHONE

North & South America

Canada & United States

ProAV support:

Ph: +1 (800) 221-8025

Monday – Friday

8:00 a.m. – 8:00 p.m. EST

[email protected]

Cinema support:

Ph: +1 (877) 334 4267

24 hours a day, 7 days a week

[email protected]

Brazil

ProAV support:

Ph: +55 (11) 3181-2952

Monday – Friday

9:00 a.m. – 6:00 p.m. BST

[email protected]

Cinema support:

Ph: +55 (11) 4130 3746

24 hours a day, 7 days a week

[email protected]

Mexico

ProAV support:

Ph: +52 (55) 4744 1790

Monday – Friday

9:00 a.m. – 5:00 p.m. UTC

[email protected]

Cinema support:

Ph: +52 55 1328 8139

24 hours a day, 7 days a week

[email protected]

Asia Pacific

Australia

ProAV support:

Ph: +61 (0)7 3624 4888

Monday – Friday

9:00 a.m. – 5:00 p.m. AST

[email protected]

Cinema support:

[email protected]

China

ProAV support:

Ph: 400-676-9992

Monday – Friday

9:00 a.m. – 6:00 p.m. CST

[email protected]

Cinema support:

Ph: 400-820-3002

24 hours a day, 7 days a week

[email protected]

India

ProAV support:

Ph: +91 (80) 6708 9999

Monday – Friday

9:00 a.m. – 5:00 p.m. IST

[email protected]

Cinema support:

Ph: +91 (800) 9190 547

24 hours a day, 7 days a week

[email protected]

Japan

ProAV support:

Ph: 81-3-3599-7481

Monday – Friday

9:00 a.m. – 5:00 p.m. JST

[email protected]

Cinema support:

[email protected]

Singapore

ProAV support:

Ph: +65 6877-8737

Monday – Friday

9:00 a.m. – 5:00 p.m. SST

[email protected]

Cinema support:

Ph: +65 6950 5573

24 hours a day, 7 days a week

[email protected]

South Korea

ProAV support:

Ph: +82 2 702 1601

Monday – Friday

9:00 a.m. – 5:00 p.m. KST

[email protected]

Cinema support:

[email protected]

Europe, Middle East and Africa

Dubai

ProAV support:

[email protected]

Cinema support:

Ph: +971 80 003 20683

24 hours a day, 7 days a week

[email protected]

France

ProAV support:

[email protected]

Cinema support:

Ph: +33 (0) 1 86 99 36 48

24 hours a day, 7 days a week

[email protected]

Germany

ProAV support:

Ph: +49 221 99512300

Monday – Friday

9:00 a.m. - 5:00 p.m. CET

[email protected]

[email protected]

Cinema support:

Ph: +49 221 65 078-811

24 hours a day, 7 days a week

[email protected]

Spain

ProAV support:

[email protected]

Cinema support:

Ph: +34 (91) 901 1245

24 hours a day, 7 days a week

[email protected]

United Kingdom

ProAV support:

Ph: +44 (0) 118 977 8111

Monday – Friday

8:30 a.m. - 5:00 p.m. GMT

[email protected]

Cinema support:

Ph: +44 (0) 113 868 1089

24 hours a day, 7 days a week

[email protected]

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